politique de confidentialité

Last Updated: August 16, 2025

Your privacy matters to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website (www.savannahdasilvapsychotherapy.ca) or engage with my psychotherapy services.

 

1. Scope

This Policy applies to information collected through this website and in the course of providing psychotherapy services. It follows the Personal Health Information Protection Act (PHIPA) and other relevant privacy laws in Ontario, Canada.

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2. Information I Collect

I may collect the following types of information:

a. Personal Information
Your name, contact details (such as email and phone number), and any information you share when filling out forms or booking services.

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b. Personal Health Information (PHI)
Details about your mental health, therapy goals, and history that you provide once you become a client. This is gathered during intake and therapy sessions and is considered PHI under PHIPA.

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c. Website Usage Data
Non-identifiable details such as your IP address, browser type, and how you interact with the website (e.g., pages visited), which may be collected through cookies or analytics tools.

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3. How Your Information Is Used

Your information is used to:

• Provide psychotherapy services

• Schedule and manage appointments

• Respond to inquiries

• Maintain secure client records

• Improve website functionality and services

• Comply with legal and professional obligations
   

4. Consent

By using this website or submitting information, you consent to the collection, use, and disclosure of your information as described in this Policy. You may withdraw consent at any time, though this may affect my ability to provide services.

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5. Confidentiality and Security

I take steps to protect your personal and health information, storing records securely in line with PHIPA requirements. I use secure practice management platforms and restrict access to authorized personnel only.

 

Please note: Internet-based communication (such as email) carries some inherent risks. For your privacy, please avoid sharing sensitive health information by email or contact forms.

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6. Disclosure of Information

Your personal and health information will not be shared without your consent, except in these circumstances:

• Legal Requirements: When required by law (e.g., court order, child protection, or risk of harm to self/others).

• Emergencies: When there is an immediate safety concern.

• Professional Consultation: For supervision or professional development purposes, where identifying details are minimized.
   

7. Third-Party Services and Links

This website may contain links to external sites. I am not responsible for their privacy practices, so please review their policies directly. I may also use third-party services (e.g., for booking or secure online sessions) that meet privacy standards, but encourage you to review their policies as well.

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8. Access to Your Information

You have the right to:

• Request access to your personal or health records

• Request corrections to your records if needed

• Withdraw consent for certain uses (subject to legal/professional limits)

 

Requests can be made in writing to: contact@savannahdasilvapsychotherapy.ca 

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9. Data Retention

Client records are maintained according to CRPO guidelines and PHIPA requirements. Records are generally kept for 10 years from the last contact, or 10 years after a client turns 18 if they were a minor at the time of service.

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10. Cookies and Website Analytics

This website may use cookies to improve your browsing experience and gather non-identifying information. You can change your browser settings to disable cookies, though this may affect site functionality.

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11. Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted here with the “Last Updated” date. Continued use of the website or services indicates acceptance of any revisions.

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12. Contact Information

If you have any questions about this Privacy Policy, your information, or your rights, please contact:

 

Savannah Dasilva
Registered Psychotherapist (Qualifying), Expressive Arts Therapist
Email: contact@savannahdasilvapsychotherapy.ca
Website: www.savannahdasilvapsychotherapy.ca