Termes et conditions

Last Updated: August 16, 2025

Welcome to www.savannahdasilvapsychotherapy.ca (“Website”). These Terms and Conditions (“Terms”) outline the rules for using this Website and any services provided through it. By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use.

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1. Scope of Services

The information and resources provided on this Website are for general educational and informational purposes only. They are not a substitute for professional mental health advice, diagnosis, or treatment.

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Psychotherapy services offered through this Website are available only to individuals residing in Ontario, Canada, in accordance with the regulations of the College of Registered Psychotherapists of Ontario (CRPO).

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2. Use of Website

You agree to use this Website only for lawful purposes and in alignment with these Terms. You may not:

• Use the Website in a way that violates applicable laws in Ontario or Canada

• Engage in conduct that restricts or interferes with others’ use of the Website

• Attempt unauthorized access to any part of the Website, accounts, or systems
   

3. Confidentiality and Privacy

I take reasonable steps to protect your privacy; however, internet-based communication carries inherent risks. Submitting information through this Website (e.g., contact forms or email) is not fully secure or confidential.

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All personal information is managed in accordance with the Personal Health Information Protection Act (PHIPA) and my Privacy Policy.

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Please avoid sharing sensitive health information via the Website. Secure platforms will be provided for ongoing therapy communication.

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4. Limitations of Services & Emergencies

This Website and my services are not intended for crisis support. If you are in crisis or need immediate assistance, please:

• Call 911 or your local emergency number

• Go to your nearest emergency department

• Contact a crisis line in your area
   

5. Intellectual Property

All Website content—including text, images, resources, and logos—is the property of Savannah Dasilva Psychotherapy, unless otherwise stated. Content is protected under Canadian copyright law. You may not copy, reproduce, or distribute any content without prior written permission.

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6. Fees and Payments

Fees for psychotherapy services are listed on the Website. By booking a session, you agree to the posted rates. Payment is required at the time of booking (or as otherwise agreed upon).

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Fees are subject to change with notice. Psychotherapy services may be covered by some extended health insurance plans, but it is your responsibility to confirm coverage with your provider.

7. Cancellation and Refund Policy

• 24 hours’ notice is required for appointment cancellations or rescheduling

• Missed appointments or late cancellations may be charged the full session fee

• Refunds are not available for services already provided
   

8. Disclaimer of Liability

All Website content is provided on an “as-is” basis. While I make every effort to keep information accurate and current, I do not guarantee completeness, accuracy, or suitability. Any reliance on this information is at your own discretion.

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To the fullest extent allowed by Ontario law, I am not liable for any damages (direct, indirect, incidental, or consequential) resulting from your use of the Website or services.

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9. Professional Regulations

I am a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO)and provide services in compliance with CRPO standards and guidelines. Learn more at www.crpo.ca.

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10. Third-Party Links

This Website may include links to third-party websites for your convenience. I am not responsible for the content, policies, or practices of those external sites.

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11. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes arising will fall under the exclusive jurisdiction of Ontario courts.

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12. Updates to Terms

I may update these Terms from time to time. Any changes will be posted here with a “Last Updated” date. Continued use of this Website indicates acceptance of the updated Terms.

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13. Contact Information

For questions about these Terms or my services, please contact:

Savannah Dasilva
Registered Psychotherapist (Qualifying), Expressive Arts Therapist
Email: contact@savannahdasilvapsychotherapy.ca
Website: www.savannahdasilvapsychotherapy.ca